Get remote help from ZavaTech.

Download ZavaTech Support, open it, and read your technician the ID and password it shows. We'll connect securely and fix the problem while you watch.

Version 1.5.1. Digitally signed by ZavaTech's developer, and the Mac app is notarized by Apple. Have an older Intel Mac? Call us and we'll get you connected another way.

How to get connected

On Windows

  1. Open ZavaTechSupport-Windows.exe from your Downloads folder.
  2. If Windows asks whether to allow it, click Yes.
  3. Read your technician the ID and one-time password shown on the screen.
  4. For ongoing support, your technician may ask you to click Install so the app starts with your computer.

On Mac

  1. Open ZavaTechSupport-Mac.dmg and drag ZavaTechSupport into Applications.
  2. Open it from Applications. If cards appear asking for permissions, click Configure on each and switch ZavaTechSupport on.
  3. Quit and reopen the app after allowing permissions.
  4. Read your technician the ID and one-time password shown on the screen.

You stay in control

Encrypted end to end

Sessions run through ZavaTech's own servers and are encrypted between your computer and your technician's.

You see everything

Everything your technician does happens on your screen, in front of you.

End it any time

Closing the app ends the session immediately, and the one-time password changes every time.

Not working with a technician yet?Call us first so we know to expect you.

Call (424) 523-0298